FAQ

❓ Frequently Asked Questions (FAQ)

📦 How long does shipping take?

Orders are processed within 1–2 business days. Shipping times may vary depending on your location. You will receive a tracking number once your order has been shipped.

🔁 What is your return policy?

We accept returns within 30 days from the date your order was placed. Items must be unused and in original packaging. Some items are final sale (see policy).

💳 How long do refunds take?

Once your return is received and approved, refunds are processed within 5–7 business days to your original payment method.

🚫 What items are non-returnable?

• Sale or discounted items
• Gift cards
• Personalized items
• Bags
• Jewelry

📬 What if my package is lost or stolen?

Once a package is marked as delivered, we are not responsible for lost or stolen items. Please contact your carrier for assistance.

🏠 What if I entered the wrong address?

If your package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.

📩 How can I contact you?

You can reach us anytime at:
📧 camarboutique7@gmail.com