Shipping policy

Shipping, Returns & Refund Policy – Camar Boutique
Last updated: March 26, 2026

All orders are shipped from Puerto Rico, USA.

Order Cancellations

All orders are processed shortly after being placed. For this reason, orders cannot be cancelled once submitted.
If you no longer want your item, you may request a return after receiving your order (if eligible).

Returns

You may request a return within 30 days from the date your order was placed.

To be eligible for a return:

• Item must be unused
• Item must be in the same condition as received
• Item must be in its original packaging
• Proof of purchase is required

Non-Returnable Items

The following items are not eligible for return, refund, or exchange:

• Sale or discounted items
• Gift cards
• Personalized items
• Bags
• Jewelry items (final sale due to hygiene reasons)

How to Start a Return

To initiate a return, please contact us at:

📧 camarboutique7@gmail.com

Please include your order number and reason for return.

All approved returns must be sent to:

📍 35 Juan C Borbon, Suite 67-314
Guaynabo, PR 00969

Return Shipping

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable
• If a refund is issued, return shipping costs may be deducted

We recommend using a trackable shipping service, as we are not responsible for lost returns.

Refunds and Exchanges

Once your return is received and inspected, you will be notified by email.

If approved, we may offer:

• Exchange for the same or similar item
• Store credit (non-transferable)
• Refund to the original payment method
• Another appropriate solution if applicable

Shipping Policy

Orders are processed Monday–Saturday, 9:00 AM – 7:00 PM (EST).
Orders placed after 12:00 PM on Friday will be processed the following Monday.
Orders are not processed on major holidays.

Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates.

Shipping Times

We currently ship within Puerto Rico and the United States.

Estimated delivery times:

• Puerto Rico: 2–5 business days
• United States: 3–7 business days

Delivery times may vary depending on the carrier or high demand periods.

Important Disclaimer

Camar Boutique is not responsible for:

• Lost or stolen packages marked as delivered
• Incorrect or incomplete shipping addresses provided by customers

If a package is returned due to an incorrect address, the customer is responsible for reshipping costs.

General Conditions

We reserve the right to:

• Refuse returns that do not meet our policy
• Apply additional conditions when necessary